Life Insurance Claims: Process, FAQs & Download Claim Forms - PNB MetLife

Claim in 3 easy steps

Get your claim initiated online in 3 easy steps to follow or get all your claim related queries answered in here.

Claims Overview

Claims Philosophy

PNB MetLife believes that all rightful claims should be settled promptly and efficiently while ensuring a satisfying experience to our customers, and demonstrates this by:

  • Assessing claims in a fair and objective manner
  • Extending support to the claimant at every stage of the process
  • Keeping the customer experience in mind while assessing all legitimate claims

We have settled 91.12%* of the claims received for retail business and 96.19%* for the group business for FY 2017-18. 

*Please visit the IRDAI website for further details.